Traveling by KSRTC buses in Karnataka has now become even more convenient. The Karnataka State Road Transport Corporation (KSRTC) has introduced a new, simplified ticket booking facility that allows passengers to reserve bus tickets more easily than before.
With the launch of this new system, KSRTC has taken another important step toward improving passenger convenience, especially for people living in rural and semi-urban areas who may not have easy access to the internet or mobile apps.
In this article, we explain what the new KSRTC ticket booking system is, how it works, who can benefit from it, and the complete process to book KSRTC bus tickets using Karnataka One and Bangalore One centers.
Background: How KSRTC Ticket Booking Worked Earlier
Until recently, passengers who wanted to travel by KSRTC buses had limited options for advance ticket booking. These included:
- KSRTC official website
- KSRTC mobile application
- KSRTC bus station counters
- Authorized franchise counters
- Third-party platforms such as RedBus
While these options worked well for urban and tech-savvy passengers, many people—especially in villages—faced difficulties due to:
- Lack of internet access
- Limited smartphone usage
- Long travel distances to bus stations
- Unfamiliarity with online booking apps
Recognizing these challenges, KSRTC has now expanded its ticket booking system to include Karnataka One and Bangalore One service centers.
What Is the New KSRTC Ticket Booking Facility?
The new facility allows passengers to book KSRTC bus tickets offline by visiting nearby:
- Karnataka One Centers
- Bangalore One Centers
These centers already provide multiple government services under one roof. With the addition of KSRTC ticket booking, passengers can now reserve bus seats without needing a smartphone, internet connection, or app.
This initiative aims to make public transport services more inclusive, accessible, and citizen-friendly.
Why This New System Is Important
The introduction of KSRTC ticket booking at Karnataka One and Bangalore One centers is a major improvement for several reasons:
- It bridges the digital divide
- It benefits rural and elderly passengers
- It reduces overcrowding at bus station counters
- It supports the Digital India initiative
- It saves time and travel costs for passengers
By decentralizing ticket booking services, KSRTC ensures that citizens can access essential transport services closer to their homes.
How KSRTC Ticket Booking Works at Karnataka One Centers
Booking a KSRTC ticket at a Karnataka One or Bangalore One center is simple and straightforward.
Step-by-Step Process
- Visit the nearest Karnataka One / Bangalore One center
- Inform the operator that you want to book a KSRTC bus ticket
- Provide your travel details, including:
- Source and destination
- Date of journey
- Bus type (Ordinary, Express, Rajahamsa, Airavat, etc.)
- Show basic identification such as:
- Aadhaar card or any valid ID
- Choose your preferred seat (subject to availability)
- Pay the ticket fare
- Receive a printed ticket instantly
The entire process usually takes just a few minutes.
Who Can Use This Service?
This facility is open to all KSRTC passengers, including:
- Rural residents
- Senior citizens
- Students
- Daily commuters
- Passengers without smartphones
- People unfamiliar with online booking apps
Anyone who finds online booking difficult can now rely on nearby service centers for hassle-free ticket booking.
Coverage: Where Is This Facility Available?
The service has been rolled out on a large scale across Karnataka.
Availability Details
- Bangalore One Centers:
- Available at 161 locations across Bengaluru city
- Karnataka One Centers:
- Available at 1,021 centers across district and taluk headquarters in Karnataka
This wide network ensures that most citizens have a center located within reachable distance.
Benefits of the New KSRTC Ticket Booking System
1. Convenience and Time Savings
Passengers no longer need to:
- Travel long distances to bus stations
- Stand in long queues
- Depend solely on online platforms
Tickets can be booked close to home.
2. Ideal for Rural Areas
Karnataka One centers are present even at taluk and rural levels, making ticket booking easy for villagers and small-town residents.
3. No Internet Required
Passengers can book tickets without smartphones, data plans, or apps, making the service inclusive.
4. Guaranteed Seat Availability
Advance booking ensures:
- Confirmed seats
- Stress-free travel
- Better travel planning during festivals and holidays
5. Supports Digital Governance
Though the booking happens offline for the passenger, the backend system is fully digital, aligning with e-Governance and Digital India goals.
Comparison: Old vs New KSRTC Ticket Booking Options
| Feature | Earlier System | New System |
|---|---|---|
| Booking Method | Online/App/Counters | Karnataka One + Bangalore One |
| Internet Needed | Yes | No |
| Rural Accessibility | Limited | High |
| Ease for Elderly | Moderate | Very High |
| Travel to Bus Station | Required | Not Required |
How to Find the Nearest Karnataka One Center
Passengers can easily locate their nearest center using their mobile phone.
Steps to Find Karnataka One Center
- Visit the official Karnataka One website
- Click on the “Center List” or District-wise List
- Select your district
- View:
- Center address
- Contact number
- Location details
This helps passengers identify the closest center for KSRTC ticket booking.
Types of KSRTC Buses Available for Booking
Passengers can book tickets for various KSRTC bus services, including:
- Ordinary buses
- Express buses
- Rajahamsa
- Airavat (Volvo)
- Airavat Club Class
- Ambari Sleeper buses
Seat availability depends on route and demand.
Customer Support and Helpline Numbers
For assistance related to ticket booking, passengers can contact:
KSRTC Helpdesk
- 📞 080-26252625
KSRTC Avatar Cell
- 📞 7760990034 / 7760990035
- ⏰ Timing: 7:00 AM to 10:00 PM
Bangalore One Call Center
- 📞 080-49203888
Passengers can call these numbers for:
- Ticket booking queries
- Route information
- Refund assistance
- Technical support
Why This Move Matters for Public Transport in Karnataka
KSRTC’s decision to integrate its services with Karnataka One centers shows a citizen-first approach. It ensures that public transport remains:
- Accessible
- Affordable
- Efficient
- Inclusive
Such initiatives strengthen public trust in government services and encourage more people to use public transport instead of private vehicles.
Future Scope of the Initiative
With positive public response, KSRTC may further expand services such as:
- Ticket cancellation through centers
- Monthly passes
- Senior citizen concessions
- Student travel passes
This would further reduce dependency on physical bus stations and online platforms.
Final Words
The introduction of KSRTC ticket booking through Karnataka One and Bangalore One centers is a major step toward simplifying public transport services in Karnataka.
By combining technology with offline accessibility, KSRTC has ensured that no citizen is left behind, regardless of location or digital skills.
If you or your family members frequently travel by KSRTC buses, make use of this easy, nearby, and reliable ticket booking facility.
Share this information with friends, relatives, and neighbors—especially those in rural areasso that everyone can benefit from this improved service.
